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National Foundation Certificate In 

IT Systems Maintenance and User Support

  • No entry requirements.

Application Fee: $10

Tuition Fees: First month     -US$150 

​      Second month-US$100

      ​Third month    -US$100

Exam Fees: $40


The course duration is 3 months.

There are 2 intakes each year, February-April and July-September.

By the end of the course, students should be able to:

  • Set up and assemble computer hardware components to ensure proper functionality and performance of a system
  • Install operating systems, drivers, and application software on
  • computer systems to make the system functional, efficient, and tailored to user needs
  • Provide technical support to information technology systems users to ensure smooth and efficient operations as well as minimize downtime
  • Perform system upgrades such as adding RAM, replacing storage devices, or software patching, to optimize system performance
  • Follow safety procedures and protocols and adhere to industry standards and environmental regulations during system installation and maintenance to safeguard personnel, equipment, and the environment
  • Implement data backup and recovery strategies to safeguard an organization's data and ensure business continuity
  • Troubleshoot basic local area network (LAN) setups to ensure proper connectivity for computers and peripherals
  • Implement emerging technologies such as chatbots, remote support, IoT and virtual assistance in IT systems maintenance and user support
  • Deliver training sessions to educate users on IT tools, applications, and security best practices to promote effective utilization of technology resources
  • Implement security policies, procedures, and protocols to safeguard sensitive data and protect against unauthorized access, viruses, malware, and other cyber threats

Students can write their examinations at

  1. Harare Polytechnical College
  2. Bulawayo Polytechnical College

Yes! A National Foundation Certificate recognised by the Zimbabwe Ministry of Higher and Tertiary Education will be issued to the student after successful completion of the course.

The NFC course is fully accredited and registered with the Zimbabwe Ministry of Higher and Tertiary Education.

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